Your Trusted BPO Partner

We help global businesses grow with expert chat, voice, and back-office support services.

Services Overview

Customer Support

24/7 inbound and outbound voice support tailored to your campaign needs.

Live Chat Assistance

Real-time support to help your customers with faster resolution and higher satisfaction.

Back-Office Solutions

Reliable handling of data entry, admin tasks, CRM updates, and reporting.

Lead Generation & Sales

Skilled outbound agents generating qualified leads and converting interest into action.

E-commerce Support

Order processing, customer care, returns, and inventory inquiries for online sellers.

Billing & Account Verification

Accurate, secure handling of billing-related concerns and client identity verification.

Sectors We Serve

We proudly support a variety of industries with customized solutions.

Explore how our expertise can help your business grow.

Support services tailored for healthcare providers.

We assist with appointment scheduling, insurance-related inquiries, patient follow-ups, and administrative coordination—delivered with professionalism and discretion.

Lead management and client communication made efficient.

From initial inquiry to post-sale coordination, we support agents and brokers with appointment setting, CRM updates, and follow-up calls.

Talent sourcing, pre-screening, and employee support.

Our team assists in recruitment processes, onboarding coordination, and HR helpdesk services, easing your internal workload.

Customer service and account support for energy providers.

We provide billing assistance, outage reporting, and service inquiries, ensuring consistent and accurate client interaction.

End-to-end customer care and order processing.

We manage inquiries, returns, and support across marketplaces, helping you maintain customer satisfaction and operational efficiency.

Ready to Scale Your Business with a Trsted BPO Partner?

Let East Joint Marketing Solutions handle your customer support and back-office needs, so you can focus on growth.

Let’s Talk